Hyride Nigeria Recruitment 2022 Online Application Portal

Latest Hyride Nigeria Recruitment 2022 Application Form Portal Update. Applications are invited from interested and suitably qualified applicants to fill the vacant positions at Hyride Nigeria.

This page covers the Hyride Nigeria Job Vacancies 2022 overview, positions, how to apply, application form, requirements, recruitment portal, shortlisted candidates, closing date, and more.

Hyride Nigeria Recruitment 2022 Overview

Recruiter: Hyride Nigeria

Location: Lagos

Application Mode: Email Application Method

Salary: Salary packages will be in accordance with remuneration policies.


About Recruiter:

Hyride Nigeria is currently recruiting suitable candidates to fill the position below:

To be selected for the job, you need to possess all the required qualifications and meet all requirements before applying for Hyride Nigeria Recruitment 2022.

Hyride Nigeria is recruiting to fill the following positions below:

Job Title: Customer Service Officer

Industry: Ride Hailing

Job Description

The successful candidate will be stationed in the Lagos office and oversee all aspects of Hyride Customer Service as well as perform the following key activities:

  • Promptly and professionally respond to customer enquiries about Hyride products
  • Promptly and professionally escalate and resolve to customer complaints
  • Schedule and coordinate internal andexternal events
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Assist business development and driver acquisition in verifying and following up with sales leads
  • Tracking and collating intelligence on customer reviews via smart tracking tools
  • Manage the smooth operation of the Hyride call center

Key Performance Indicators (KPIs)

The Business Development Officer will be appraised by the following parameters:

  • Speed of resolution of customer complaints
  • Number of customer service complaints reported
  • Frequency of call center download

Job Requirements

  • B.Sc in Social Sciences / Arts and Humanities (Post Graduate Degree is an added advantage)
  • 3-5 years working experience in similar role
  • Excellent oral and written communication and analytic skills
  • Ideal candidate is techy, detailed, result oriented, resourceful, proactive, and is well-experienced inCustomer Service.

How to Apply for Hyride Nigeria Recruitment

Interested and qualified candidates should send their CV to: hrm@hyride.ng using the Job Title as the subject of the email.

Closing Date

The Hyride Nigeria Recruitment Closing Date is July 2, 2022 - Ends in: -3 days

Shortlisted Applicant Update

After submitting your application, the next phase is to wait to be shortlisted or contacted by the recruiter. Depending on the recruiter, you may be contacted via phone, SMS, Email, and other means you provided in your application.

The next employment phase will be communicated to you when contacted by the recruiter.

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